Kathy Kuo Home Reviews

KathyKuoHome.com offers a buy now, pay later option through a partnership with Affirm. This allows customers to enjoy furniture and decor with simple, no-fuss financing. There are no deferred interest, hidden fees, or catches. Customers can select Affirm at checkout and log in to their Affirm account or create one by entering some basic information to get a real-time loan decision. Once approved, they can choose monthly installments of 3, 6, or 12 months to fit their budget. After confirming the loan and reviewing the details, they can complete the order on KathyKuoHome.com. Anyone in the US with a valid mobile phone number, shipping address, and social security number can pay with Affirm for eligible items up to $15,000. Affirm performs a 'soft' credit check to help verify the customer's identity and determine their eligibility for financing. This does not affect the customer's credit score. Affirm sends monthly text and email reminders to pay bills by bank transfer, check, or debit card at affirm.com/pay. Refunds on returned items are processed by Affirm and credit any payments made on the loan, not including interest. The refund credit will appear in the customer's account within 3 to 10 business days. Affirm customers must be a resident of the U.S. (including U.S. territories), be at least 18 years old (19 if they're a ward of the state in Nebraska), have a Social Security number, and own a phone number that receives SMS and is registered to the United States or U.S. territories. The rate will be 0% APR based on credit, and is subject to an eligibility check. Payment options through Affirm are provided by lending partners listed at affirm.com/lenders. Options depend on the purchase amount, and a down payment may be required.

At Kathy Kuo Home, the return policy allows returnable items in an unused condition fit for resale within 7 days of delivery. However, not every item on the site is eligible for a return. The eligibility for return can be found on the item’s product detail page under the “Returns” heading. Returns are not accepted on final sale items, wired or assembled products, custom made to order items, used items or items without original packaging, international orders and orders outside of the contiguous US. To return an item, the original packaging must be kept and a return must be requested immediately to receive a Return Authorization (RA) number. The return can be requested in the My Order History section of the Kathy Kuo Home account. A return label with the appropriate return address and RA number will be sent within five business days of the return request. The item must be returned within 14 days of receiving the RA number. Refunds for a return can be received in the form of store credit for the merchandise price, less the cost of return shipping, or in the form of the original payment for the merchandise price, less the cost of outbound and return shipping and up to a 15% restocking fee for stocked items or a 30% restocking fee for custom items.

As for the shipping policy, orders within the contiguous 48 United States are offered complimentary shipping by either a common carrier, FedEx or UPS depending on the details of the order. All white glove shipments are by appointment only. Shipping to HI, AK and PR will incur a $300 additional shipping surcharge. The handling times vary by product and it takes an additional 2-3 weeks after the item leaves the warehouse for the item to leave your home depending on your proximity to various warehouse locations. Expedited shipping is available on select items. International shipping is serviced by Bongo International. Once the shopping Cart is created, the "International Checkout" button can be chosen. The international shipping costs as well as duties and taxes for the shipment will be provided on Bongo's Secure International Checkout page. The goods will be shipped to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to the international address. There are no additional fees or registration processes with this service.

Kathy Kuo Home offers a wide range of high-quality furniture and decor. Some of the popular products include the Alanna Sectional, Florian Bar Cabinet, Mika Concrete Accent Tables Set, Claudette Office Desk, Ellie White Performance Counter Stool, Leah White Boucle Ottoman, Samuel Boucle Swivel Arm Chair, Leif Cream Double Dresser, Penelope White Barrel Counter Stool, and the Luna Drum Side End Table. Other customer favorites include the Tina Cane Dining Chair, Emilie Cane Sideboard, Theodore Counter Stool, Louisa Round Sofa, Ivanna Outdoor Chair, Rayan Console Table, Mika Accent Tables, Visual Comfort Sconce, and the Kyng Nightstand. The store also features a variety of designer furniture categories like swivel chairs, bistro tables, round coffee tables, linen dressers, velvet sofas, midcentury modern desks, designer lighting, cane dining chairs, modern benches, designer beds, light wood dining tables, coastal chandeliers, outdoor coffee tables, and rattan dressers. The brand is known for its unique and high-quality home decor products, including furniture, lighting, rugs, and accessories. It also offers customizable options and design services to personalize your space. Eco-friendly options are available, such as reclaimed wood and sustainable materials. The brand provides free shipping on most orders and has a great customer service and easy returns policy.